Based on the actual holiday arrangements of MINTHOUZ and its supply chain, we hereby inform you of the following matters regarding the 2025 Chinese New Year holidays:
Holiday Period:From January 25, 2025, to February 4, 2025, totaling 11 days. During this period, [MINTHOUZ Official Brand and MINTHOUZ Online Store] will temporarily suspend some services, including online customer service, order processing, and other operations. We apologize for any inconvenience this may cause and sincerely ask for your understanding and support.
To ensure that your needs are properly addressed during the holiday season, we recommend the following preparations:
1. Order Processing:Please try to complete your order submissions before January 23, 2025, so we can arrange shipping for you in time. Orders placed during the holiday period will be processed normally starting from February 5, 2025.
2. Customer Service Inquiries: During the holiday season, you can leave messages on our website or send emails to our official email address (minthouza@gmail.com) with your inquiry details and contact information. Our customer service team will reply to you promptly after the holiday.
During the holiday break, all the staff at [MINTHOUZ Official Brand and MINTHOUZ Online Store] will remain at their posts, ensuring basic website operations are not affected. We will closely monitor network security during the holiday season, strengthen protective measures, and fully safeguard your account and data security.
Once again, thank you for your understanding and support of [MINTHOUZ Official Brand and MINTHOUZ Online Store]! We wish you and your family a happy Chinese New Year, full of joy, reunion, and well-being! We look forward to continuing to provide you with better services in the new year and working together to create a brighter future!
Best Regards,
The Team at [MINTHOUZ Official Brand and MINTHOUZ Online Store]
